It's amazing how much we disregard common phrases in our everyday speech. We pass them off as nothing because we say them so often, but the ramifications of what we say go farther than you think, especially if you're in (or aspire to be in) a leadership position. In fact, everything you say from a management role will impact those around you. So if you want to truly inspire the people in your team, be aware of how you communicate with them. To help you on that path, Inc. shared a few of the worst phrases you should never say as a leader. Scroll down to find out.
"I'm sorry you feel that way."
Now who hasn't said this phrase at least once in their lives? While it might seem harmless, this is actually pretty condescending and demeaning. Why? Well, according to Inc., "It's impossible to utter this phrase without sounding like a 2-year-old brat." So if you want to bring out the best in your team, don't make them feel like it's their problem. Your job is to bring solutions through cooperative teamwork, so don't single out a staff member with this phrase.
"I'll just do it."
This is the typical phrase of a martyr. They'd rather suffer and do it themselves, usually under duress, mind you, than teach the other person why it's not right and help them improve. The old adage "If you want it done right, do it yourself" doesn't apply here, because while it might seem quicker, it won't save you in the long run. If you take time out to show them how to do it properly and then do it together, you now have a qualified person to do it every time, and you're another member closer to creating the dream team. It's that simple.
"That can never be done."
There's a reason why Nike's "Just do it" is still one of the world's most successful phrases. Elite athletes, successful CEOs, and Hollywood A-listers didn't get to where they are by saying it couldn't be done. The more you repeat this phrase, the more you and your team will start to believe it, so just don't say it. This phrase is sure to suck the life out of any company's morale, so be the leader who motivates their staff every day, rather than crushing their enthusiasm.
If you strive to be a better leader, shop our top book on the topic below.
To read more phrases leaders should never say, visit Inc.
What phrase do you use to empower your team? What's something you never say? Share with us below.